We make every effort to send your merchandise promptly. We mail all orders on Tuesday and Friday. For those items marked “Exclusive Gompa Products” these are in stock items. We ask you to please allow up to two weeks delivery time. Some custom made items may take longer.
Products sent from other manufacturers (drop shipped) or Amazon.com orders may take from a few days or up to three weeks depending on the shipping location. We cannot guarantee the delivery time on such items. International orders will take longer, sometimes six to eight weeks depending on the point of origin for the merchandise.
You will be notified of any delay in the USA over 30 days or if a product is out of stock. Out of stock products, we will back order if available. Otherwise, we will give you a credit or refund. Online credit card or PayPal charges are the fastest way to get your order. Phone or Fax Credit card orders and money orders are not charged until we ship the product. Personal checks are cashed upon receipt and the order held until the check clears your bank.
Orders Outside the USA
Payment will be made in U.S. funds though PayPal, or Credit Card. We cannot accept money orders or personal checks from outside the USA. No COD orders are accepted at any time. There are often additional shipping charges, tariffs and or taxes levied by the destination country. Surface mail shipments may take 8 weeks or more.
Due to differences in postal services outside of the USA and changing tariffs levied by various countries we cannot be responsible for any extra charges levied and on or damage occurring to your package once it leaves our USA borders.